Compliance Standards
Our commitment to meeting the highest industry standards and regulatory requirements.
Last updated: January 1, 2025
Our Compliance Commitment
At Heldus, we understand that compliance is not just about meeting minimum requirements—it's about building trust, ensuring quality, and demonstrating our commitment to excellence in everything we do.
We maintain compliance with international standards and regulations to ensure our clients can trust us with their most critical business operations and sensitive data.
Industry Standards & Certifications
ISO 27001:2013
Information Security Management System
- • Systematic approach to managing sensitive information
- • Risk management and continuous improvement
- • Regular audits and assessments
SOC 2 Type II
Service Organization Control 2
- • Security, availability, and confidentiality
- • Processing integrity and privacy
- • Independent third-party audits
PCI DSS Level 1
Payment Card Industry Data Security Standard
- • Secure payment processing
- • Cardholder data protection
- • Regular security testing
HIPAA Compliance
Health Insurance Portability and Accountability Act
- • Protected health information (PHI) security
- • Administrative, physical, and technical safeguards
- • Business associate agreements
Regulatory Compliance
GDPR (General Data Protection Regulation)
Full compliance with EU data protection requirements:
- • Data subject rights implementation
- • Privacy by design and by default
- • Data protection impact assessments
- • Breach notification procedures
CCPA (California Consumer Privacy Act)
California privacy law compliance:
- • Consumer rights to know, delete, and opt-out
- • Non-discrimination provisions
- • Data minimization practices
- • Transparent privacy notices
PIPEDA (Personal Information Protection and Electronic Documents Act)
Canadian federal privacy law compliance:
- • Fair information principles
- • Consent requirements
- • Privacy breach reporting
- • Individual access rights
Industry-Specific Compliance
Financial Services
- • SOX (Sarbanes-Oxley Act)
- • GLBA (Gramm-Leach-Bliley Act)
- • PSD2 (Payment Services Directive)
- • Basel III framework
Healthcare
- • HIPAA (Health Insurance Portability)
- • HITECH Act
- • FDA regulations
- • Medical device standards
Education
- • FERPA (Family Educational Rights)
- • COPPA (Children's Online Privacy)
- • Student data privacy laws
- • Accessibility standards (WCAG)
Government
- • FedRAMP authorization
- • FISMA compliance
- • NIST frameworks
- • Section 508 accessibility
Quality Management
Our quality management system ensures consistent delivery of high-quality services:
- • ISO 9001:2015 Quality Management System
- • Continuous improvement processes
- • Customer satisfaction monitoring
- • Regular management reviews
- • Documented procedures and work instructions
- • Internal audit programs
Environmental Compliance
We are committed to environmental responsibility and sustainable business practices:
- • ISO 14001 Environmental Management System
- • Carbon footprint reduction initiatives
- • Green data center partnerships
- • Sustainable procurement policies
- • Waste reduction and recycling programs
- • Environmental impact assessments
Audit & Assessment
We maintain transparency through regular audits and assessments:
Internal Audits
- • Quarterly compliance reviews
- • Process effectiveness assessments
- • Risk management evaluations
- • Corrective action tracking
External Audits
- • Annual certification audits
- • Third-party security assessments
- • Regulatory compliance reviews
- • Customer audit support
Training & Awareness
We ensure all team members understand and follow compliance requirements:
- • Regular compliance training programs
- • Role-specific certification requirements
- • Security awareness training
- • Privacy and data protection education
- • Industry-specific compliance training
- • Continuous learning and development
Compliance Contact
For compliance-related inquiries, certifications, or audit requests, please contact:
Compliance Officer: contact@heldus.com
Legal Team: contact@heldus.com
Privacy Officer: contact@heldus.com
General Contact: contact@heldus.com