Cookie Policy

Learn how we use cookies to improve your experience on our website.

Last updated: January 1, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow us to recognize your device and store some information about your preferences or past actions to enhance your browsing experience.

How We Use Cookies

We use cookies for several purposes:

  • Essential Cookies: Required for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems.

  • • Session management
  • • Security features
  • • Load balancing

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • • Google Analytics
  • • Page view tracking
  • • User behavior analysis

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • • Language preferences
  • • Theme settings
  • • Form data retention

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

  • • Targeted advertising
  • • Social media integration
  • • Conversion tracking

Third-Party Cookies

Some cookies on our site are set by third-party services. We use the following third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For social sharing and login functionality
  • Marketing Platforms: For advertising and conversion tracking
  • Customer Support Tools: For chat and support functionality

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences:

  • • Block all cookies
  • • Block third-party cookies
  • • Delete cookies when you close your browser
  • • Receive notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.

Cookie Retention

Different types of cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 1-2 years)
  • Analytics Cookies: Usually retained for 2 years
  • Marketing Cookies: Typically retained for 30 days to 2 years

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will update the "Last updated" date at the top of this policy and notify you through our website or other appropriate means.

Contact Us

If you have any questions about our use of cookies, please contact us:

  • • Email: contact@heldus.com
  • • Website: heldus.com
  • • Address: [Company Address]

Questions About Cookies?

Our privacy team is here to help you understand how we use cookies and protect your data.